I have a 1 year old Ecite 10. Stamped "AT300" on the case. I have had sound before (Mp4 movies, MP3 music, keypad touches, etc), but today there is no sound whatsoever.
1. Volume rocker switch on side of case turned UP all the way.
2. Settings - Sound - shows "Volumes" on the right of the display. Press Volumes and I see three "volume bars":
Music, video, games, etc - slider all the way to the right....but an "/" over the speaker icon on the left.
Notifications - slider all the way to the right....but an "/" over the icon on the left.
Alarms - slider midway to the right....NO "/" over the icon on the left. I have no idea what Alarms means.....
I basically use the Tablet for only one application, Songbook Pro, which doesn't make use of the speakers. There must be some secret swtich or button or setting that causes this device to go into "Mute" mode that is not listed in the PDF user file. Last time I remember using something with sound was playing an MP4 movie a few months ago.
Please help me turn OFF the Mute and I promiss to only decrease volume by the volume rocker switch! I remember when I first got the Excite the WiFi quit working......returned it to the dealer who showed me a secret button to press on the case. ......
....Ah, shoot......that's the one, what volume, not Wifi.....the secret slider switch....red for NO SOUND, not red FOR SOUND.