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  1. #1
    Thrive Lurker
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    "Authentication problem" when trying to connect to my internet network

    In trying to connect my new excite tablet to the internet, after entering my WEP password, I keep getting an "authentication problem" message, even though I know the WEP password is correct. What is the problem?

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  3. #2
    Super Moderator
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    You might try rebooting the router, then "forgetting " the connection on your tab, then trying to sign in again.

    sent from my modded Thrive using Tapatalk 2
    ~Dan


    Running DaleNet Rooted ICS v4.0.4 and Turbo Prop mod

    No affiliation with Toshiba whatsoever- other than as a satisfied Thrive owner.

  4. #3
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    I know you are sure, but the case of the passkey is important (you are displaying the passkey when you enter it?). Also the 2 security methods match between the tablet & the router?
    Found my signature file, but it appears to be empty...

  5. #4
    Thrive Lurker
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    Yep. I tried the turn off the router and back on, and the forget and refind and try again. Also took the tablet down and brought it back up. Also, the passkey is numeric, so case isn't a problem.

  6. #5
    Thrive Lurker
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    Figured it out folks. Mcarver you were right. I had recently changed my passkey and for about it. Thanks!!


 


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